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DWF 3Sixty Blog

Digital Transformation: A Public Sector Nemesis?

Posted by Elliott Seaton on May 10, 2016 1:02:12 PM


Digitalisation of operations and business process' is by no means the new kid on the block. In fact, we're almost 20 years into this technological evolution that's transforming businesses all over the world.

Productivity and efficiency statistics are shooting through the roof. And it's all down to our greatest, newest friend:


The Public Sector, however, seem to be only just coming round to the idea of investing in their IT. It seems that they are coming to the realisation that the initial investment will be returned. Even better, investing in IT will actually save you money by achieving efficiencies throughout the organisation. 

Now, it's no secret that local authorities and central government have ever tightening budgets and financial constraints placed on them.

Between 2009/10 and 2014/15, spending by local authorities was cut by a fifth (Financial Times). That's a lot of money to be taken away from any organisation, never mind one that serves the public or those in need.

So what's the answer? Here, at 3Sixty Systems we believe that technology can mould the future for the Public Sector, just as it has for commercial companies. A small upfront cost can equal a huge saving from your annual budget.

For example Freedom of Information requests can be reduced from weeks to hours, saving a vast amount of leg work from your team.


Two areas of public sector operations that follow lengthy and complicated processes are Claims and Health and Safety. 

Strict rules, regulations and governance are essential in both areas meaning that they need huge amounts of attention to detail.

And time...

Forgive the cliche , but as the old adage goes, "Time, is money". There is a reason why it's a cliche,  because it's true. Where you can save time; you can also save money which is good for your workload and stretched budget.

Using a piece of software to help both streamline and automate these processes will save you a significant amounts of time of time (and money!).  For example our customers report reducing responses to Freedom of Information requests from days (and in many cases weeks) to a matter of hours. 

Think what you could do with all that extra time.

In fact, we've written two posts on the topic.

Take your pick:

New Call-to-action

Is Software the Future for Claims Management?

6 Ways Software can streamline your H&S Management CTA

6 Ways Software can Streamline your H&S Management


Topics: Housing associations, technology, public sector, councils