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DWF 3Sixty Blog

Airmic's Claims Handling Best Practice Guide [Free Download]

Posted by Tristan Dorman on Jan 18, 2017 3:11:19 PM

Unlike snowflakes and finger prints, all claims handling processes are not unique. As such it is possible to standardise many of the elements of the claims process by following best practice guidelines. Below is an excerpt from The Actuary magazine discussing this very point. You can read the whole article here.

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Topics: claims handling, Airmic

We'll always need insurance, won't we...?

Posted by Elliott Seaton on Oct 13, 2016 8:14:07 PM

It's no secret that Insurance technology is on the rise...and it's about time too. It's something that the industry has been lacking and in terms of embracing technology, it has been falling behind somewhat.

Images of the Jetsons and suped up DeLoreans aside, what do these tech advances mean for the industry. Will we even need insurance...

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Topics: claims handling, insurance claims, insurance, insurance technology

How To Get The Most Out Of Your Claims Team

Posted by Elliott Seaton on Sep 29, 2016 1:17:38 PM

Claims handling can be an extremely fast-paced profession, especially for those working for the Public Sector.

Huge case loads and minimal resources mean that simple mistakes can easily be made and result in unnecessary costs that most local authorities can really do without. 

So how can this common problem be fixed? Continue reading to find out...

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Topics: claims handling

7 most bizarre insurance claims of 2015

Posted by Tristan L Dorman on Feb 4, 2016 2:00:00 PM

Bizarre insurance claim stories have long been a source of material for comedians, but the reality is often stranger than fiction. RIAS has recently released a list of their most bizarre claims they have received.

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Topics: claims handling, insurance claims, insurance

Airmic's 8 Components of Claims Handling Excellence

Posted by Tristan L Dorman on Jan 29, 2016 2:53:32 PM

This week we’ve been lucky enough to have team up with Airmic to bring you a summary of their claims best practice guide. The full guide is only available to Airmic members but we've been given exclusive access and permission to give you an overview of the guide. If you'd like to know more you need to contact Airmic about becoming a member.

As you are probably aware, Airmic is the association for anyone who has a responsibility for risk management and insurance for their organisation. So they are a great resource to draw on for advice.


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Topics: Insurance Claims Management, Claims management, risk, claims handling